From start to finish, you and your staff were available and responsive to every request, no matter how trivial.  The food and service were outstanding and I've never received so many compliments on chicken served to 700 guests.

In the months leading up to the event, you advised me well. You made the move upstairs work beautifully, and you know I wasn't convinced it would work at all.  Many thanks to your light and sound people for their extra time and energy; their hard work paid off.  During the event, you provided an extraordinary level of personal service to make sure everything went well, as did the entire catering staff.  I especially appreciate the special attention paid to our Bishop, our honorees, our board members and our sponsors.

Thank you for making our signature event a spectacular success.  You're over-and-above efforts on our behalf did not go unnoticed.

- Toni Maxwell, House of Providence Dinner

I recently attended the James Taylor Show in the War Memorial Arena and had the most wonderful experience.  I've never been so impressed in my life.  Roberta Lloyd and two other ushers assisted me with accessible seating.  Whoever hired and whatever is going on with management -- it takes a good manager to have people this happy and people so nice working.

- Georgia, James Taylor Concert Patron

Just wanted to send you a quick thank you before we leave. You and your team did a wonderful job. Everything was perfect and the food was delicious!! We received sooo many compliments and many were very impressed that the head chef made sure everyone enjoyed their dinner. You and your team nailed it!! The service was flawless and presentation was phenomenal! Your team made sure our guests were taken care of and everything was so seamless we got to enjoy the night with them without worrying about a thing!

Please extend the thank you to your team!

- Katie & Josh, Newlyweds

You and your staff were fabuolous.  The venue was beautiful and the food both at the cocktail hour and dinner were delicious.  Michael and Jamie were so happy on Saturday it was like 15 tons were finally off their shoulders.

I can't wait to see pictures of the ceremony area - it looked like heaven and the Ballroom which looked magical.  Our family and friends were in awe!

- Marialice ("happy mother of the groom")

It was a magical evening. The wedding was exquisite. Everyone enjoyed themselves. And of course the Bride and Groom were totally glamorous. Thank you for everything.

- Rosemary Kuraszewicz, Mother of the Groom.

I’m pleased to be working with you again. We had so many positive responses to the most recent event and prior events. The décor is always wonderful as is the food.

For me the choice is easy to select The Oncenter – you and the others on staff handle everything and provide an event that our employees enjoy and appreciate.

- Jill, CENG

What a spectacular evening we had at The Oncenter, thanks to you and your staff!  It truly was memorable!  We all had a marvelous time!  I haven't danced that much in years!  :)  Nor has Mike!   Fun time!  Thank you and Tom for all of your efforts to make Meghan and Steve's reception so special!

- Joan, Mother of the Bride - Sept. 2013

Jody was phenomenal in keeping in touch with us, suggesting marvelous ideas, and her overall professionalism! She was a pleasure to work with! We were all very, very glad that she came in to our lives, when we lost our original venue (The Empire Room)!

- Mother of the Bride, Fall 2013

Please pass along our heartfelt gratitude to EVERYONE involved in Crouse’s Tribute Evening.  We have heard numerous compliments about the service our Tribute Evening attendees received throughout the entire evening.  The Oncenter staff members were so pleasant, friendly and helpful.  They were quick to respond to every request we made and often asked us if there was anything we needed. 

I so appreciated how many of the servers, etc. gave me encouraging words, smiles, etc. throughout the evening.  Everyone I encountered seemed to genuinely care about the work they were doing to ensure our event would be a great success. 

Special Kudos to each of you and other members of the management staff for ALL of the extra hours of preparation each of you did.  I know you worked long and hard to make Tribute Evening be the best it could be and your efforts were noticed.  This was my 11th Tribute Evening and it certainly is at the top for how smoothly everything went.  You made our job easy that evening and it was so appreciated.  Thank you for paying such close attention to every detail and striving for excellence!

We’re proud to have you as our partner in providing a terrific Tribute Evening for Betsy and our many Crouse supporters!

- Phyllis Devlin, Director of Development, Crouse Health Foundation

In response to the addition of 1911 Cider to our War Memorial Concession Stands - a new, gluten free option:

"I was at the home opener for the Crunch last night and I had to email you this morning to thank you profusely for the AWESOME cider you brought in! It's delicious -- my husband switched over to that instead of beer after trying mine. You absolutely rock. I can't say enough about how happy I was last night!  Thank you so very, very much!

When I sent my original email to the Syracuse Crunch, I was afraid of coming across sounding entitled or whiny.  I would have been completely understanding had the response from your office or from the season ticket office been something like, "We understand and sympathize, but we're running a business and you're one of 6500 people who attends our events…"  I emailed because I figured it couldn't hurt to try.

NOT ONLY did you get something in that I can enjoy, but you got something in that is an exceptional example of its kind. I was only diagnosed with Celiac Disease in January. Back before my diagnosis, I STILL would have chosen this cider over the beer that's available at the games. You seriously knocked this one out of the park."



- Syracuse Crunch Season Ticket Holder