Box Office and Tickets

The Solvay Bank Box Office at The Oncenter is your single source for event and ticket information. Tickets can be purchased in person, by phone, or online. The box office is located in The Oncenter War Memorial at 760 S. State Street, Syracuse, NY 13202.

To Purchase Tickets:

  • Call the Solvay Bank Box Office at The Oncenter at 315-435-2121
  • Call Ticketmaster at 800-745-3000
  • Visit Ticketmaster Online

Please note, Symphoria & Syracuse Opera tickets are sold separately.  They are available for purchase at the Symphoria Box Office, located at 234 Harrison Street, Syracuse NY 13202.  The Symphoria Box Office number is (315) 476-7372.


Group Sales:

Treat your group to fantastic food and a show. Call Liz Carioti at 435-8006 for group tickets and package information.


For area hotel information, please visit

Seating Charts

  • Click here for a listing of all seating charts at The Oncenter.



Box Office Information

Telephone: 315-435-2121

Monday-Friday: 10:00 a.m. to 5:00 p.m.

Saturday: 9:00a.m. to 1:00 p.m.

Sunday: Closed

The Solvay Bank Box Office at The Oncenter will remain open straight through on an event day, when events are in The Oncenter War Memorial. For events scheduled in The Oncenter Convention Center or Civic Center Theaters, the Solvay Bank Box Office at The Oncenter will open one hour prior to the publicized event start time, in respective building of the event.

Tickets are available for purchase at The Solvay Bank Box Office at The Oncenter only. Tickets will not be available for purchase at individual Solvay Bank Locations. Likewise, banking needs will not be available at the Solvay Bank Office at The Oncenter, please visit an area branch for these services. For a list of local branches, please visit

Buyer Beware

If you purchase tickets from a non-authorized person or outlet, you risk purchasing a lost, stolen or fake ticket that is not valid for admittance, regardless of the event. Only valid tickets will scan to authorize entry for an event. Lost or stolen tickets may be deactivated and thus will not be valid for entry. Anyone who purchases tickets from a "scalper" or ticket broker does so at their own risk and in most cases is paying a premium. Valid ticket outlets are: In person at the Solvay Bank Box Office at The Oncenter or by calling 315-435-2121, Ticketmaster’s Charge by phone at 1-800-745-3000 and online at

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